Shipping policy

Last updated: October 5, 2026

This Shipping Policy explains how Wrist Wolfe processes and ships orders, applicable shipping rates, and estimated delivery times. By placing an order with Wrist Wolfe, you agree to the terms of this policy.

1. Where We Ship

Wrist Wolfe currently ships to addresses within the 48 contiguous United States.

We do not currently ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories.

2. Order Cutoff & Processing Time

Orders are processed within 1–2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed by 5:00 p.m. Eastern Time on a business day will begin processing within the stated processing time. Orders placed after 5:00 p.m. Eastern Time, on weekends, or on U.S. federal holidays will begin processing on the next business day.

You will receive an order confirmation email after your order is placed. Once your order has shipped, we will send a shipping confirmation email with tracking information when available.

3. Shipping Method

Orders are shipped using a tracked standard shipping service.

Tracking information will be provided when available after your order ships.

4. Shipping Rates

Standard shipping within the 48 contiguous United States is:

  • Orders under $49.00: $4.95

  • Orders of $49.00 or more: Free standard shipping

Free shipping applies to the standard shipping method only. Additional charges may apply if you request a shipping upgrade.

Shipping charges are displayed at checkout and are charged in U.S. dollars.

5. Delivery Estimates

After an order has been processed and shipped, standard transit time is typically 4–8 business days.

Because processing takes 1–2 business days, the estimated total time from order placement to delivery is generally 5–10 business days.

Delivery estimates are not guaranteed. Actual delivery times may vary due to weather, holidays, peak shipping periods, carrier delays, incorrect or incomplete addresses, or other circumstances outside our control.

6. Tracking

When your order ships, we will provide tracking information when available.

Please note that the date a shipping label is created may not be the same as the date the package is first scanned by the carrier. Transit time begins once the package enters the carrier's network.

If your tracking information has not updated for 5 business days after the first carrier scan, please contact us at service@wristwolfe.com with your order number.

7. Delivery

Delivery may be made to your mailbox, doorstep, or another location designated by the carrier.

If your tracking information shows that your package has been delivered but you cannot locate it, please:

  • Check around your delivery area and with neighbors.

  • Check with the local carrier or post office.

  • Contact us within 7 days of the delivery scan.

We will assist you in contacting the carrier or opening an inquiry when appropriate. A replacement or refund is not guaranteed and may depend on the carrier's investigation.

8. Address Changes & Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, please contact service@wristwolfe.com as soon as possible. We can only make changes if the order has not yet shipped.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if you request that the order be shipped again.

9. Lost or Delayed Packages

If your package appears to be lost or tracking stops updating before delivery, please contact us at service@wristwolfe.com with your order number.

We may need to allow the carrier time to complete an investigation before determining whether a replacement or refund is appropriate.

10. Damaged Packages

If your order arrives damaged, please contact us at service@wristwolfe.com within 7 days of delivery.

Please include your order number and clear photos of the packaging and damaged item. We will review the information and provide an appropriate resolution, which may include a replacement or refund.

11. Taxes

Sales tax is collected where required by applicable law. Any applicable taxes and shipping charges will be displayed at checkout.

12. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping rates, services, or practices.

The Last updated date at the top of this page will be updated when changes are made. The shipping rate shown at checkout is the applicable rate for your order.

13. Contact Us

If you have questions about shipping or your order, please contact us:

Wrist Wolfe
114 S Water Street Ext
Kittanning, PA 16201
United States

Email: service@wristwolfe.com
Phone: +1 (586) 366-7640
Business Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET